Overview
As we are a preloved clothing boutique we have to adhere to a strict refund and returns policy. If you are unsure about size, would like any additional photos or have any questions before purchasing an item please contact us and we will be happy to answer any queries you may have.
Returns
We take a lot of time and care when updating individual items to the website however we understand you may purchase an item that does not fit correctly or suit you. On that basis we do offer a returns policy on most items.
- We must be advised of your decision to return the item within 24 hours of your item being delivered
- To start a return contact us on info@wearyourwardrobe.ie
- You must return your item within 5 days of notifying us that you wish to return it
- Your item must be in the same condition as when you received it and you must notify us when it is sent
- You are responsible for the cost of returning the item
- We recommend sending the item(s) by registered post as we are not responsible for items lost or damaged in the post. It is up the customer to follow up with the postal/courier service chosen
Refunds
- We will notify you once we have received and inspected your return
- You will be refunded to your original payment method within 10 business days
- It may take some time for your bank or credit card company to process the refund so please check with them first if you have not received your refund
- If you have done this and still not received your refund please contact us on info@wearyourwardrobe.ie
Items not eligible for refund include:
- Sale items
- Items sold at our pop up events
Cancellations
In the unlikely event we do cannot fulfil your order and deliver the goods you have ordered you will be notified via email and refunded to your original payment method